Responsible Gaming
Gaming Should Be Entertainment
At Blax Espresso Bar, we believe online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to make money, chase losses, or escape problems, it may be time to seek help.
Please gamble responsibly and within your means. Set limits, stick to them, and remember that the house always has an edge.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in online gambling. We take age verification seriously and verify all players' identities before allowing access to our platform. If you are under 18, please do not attempt to register.
Warning Signs of Problem Gambling
If you recognise any of the following signs, problem gambling may be affecting you or someone you know:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to try to win back lost money
- Hiding gambling activity from family, friends, or partners
- Experiencing mood swings or irritability when unable to gamble
- Neglecting work, study, family, or social responsibilities due to gambling
- Borrowing money or getting into debt to gamble
- Lying about the time or money spent on gambling
- Failed attempts to cut down or stop gambling
- Gambling to escape stress, anxiety, depression, or other problems
- Experiencing relationship conflicts because of gambling habits
Self-Help Tools & Responsible Gaming Features
We provide tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Set a maximum amount you're willing to lose in a session or time period
- Reality Checks: Receive reminders during play sessions about how long you've been gambling
- Session Timeouts: Take forced breaks from gaming to reflect on your play
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if needed
- Account Closure: Close your account if you wish to stop gambling entirely
For help setting these limits on your account, contact our support team or visit your account settings.
Support & Help Resources for New Zealand
If you or someone you know is struggling with problem gambling, help is available:
New Zealand Services
- Problem Gambling Foundation (Aotearoa New Zealand)
Free, confidential support and counselling services
Website: www.pgf.nz
Phone: 0800 664 262 (24/7) - Gambling Helpline Aotearoa
Free counselling service
Phone: 0800 GAMBLE 1 (0800 426 253)
Email: help@gambling.org.nz
International Support Services
- Gambling Help Online (Australia)
www.gamblinghelponline.org.au - GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
National self-exclusion scheme: www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you think you may have a gambling problem, please reach out for help immediately. There is no shame in seeking support—problem gambling is treatable, and recovery is possible.
Contact the Problem Gambling Foundation or Gambling Helpline Aotearoa today. You can also speak with your GP or a mental health professional for additional support.
Remember: Gambling should be fun. If it's not, get help.